Legal
Shipping and Delivery
How we get your outfit to you and back again. The delivery charge and timing for your booking are shown before you pay and stored with the booking.
Where we deliver
RentFit currently delivers in Pune and Pimpri-Chinchwad, up to 10 km from the vendor holding your outfit. The app shows whether delivery is available for your address before you pay.
How delivery works
RentFit arranges delivery through a local courier partner. The courier brings the outfit to you before the rental starts and collects it from you when the rental ends. Vendors and customers do not deliver to each other directly.
Delivery charges
The delivery charge covers both trips, delivery and return pickup, and is shown separately before you pay.
Up to 5 km from the vendorCharge₹199CoversDelivery and return pickup5 to 10 km from the vendorCharge₹279CoversDelivery and return pickupDelivery and return timing
Your outfit is delivered before the start of your rental, and the delivery window is confirmed in the app once the booking is paid. Please keep the outfit ready, in its bag, for the return pickup at the end of the rental. If you are not available at the agreed time, contact us so we can rearrange; a repeat trip may be charged again.
Late, missing or damaged deliveries
Check the outfit when it arrives. If it is late, not what you booked, or damaged, tell us within 2 hours through the app or at [email protected] and we will fix it or refund you as described in our Cancellations and Refunds policy.
Questions
Write to us at [email protected]